Shipping policy

Last updated: October 26, 2026

FARMERS MARKET HAWAII ("FMHI", "we", "us" or "our") operates the online store at farmersmarkethawaii.com (the "Site"). We are based in Hawaii, USA. This Privacy Policy explains how we collect, use and share your personal information when you visit the Site, sign up for our newsletter, or make a purchase.

Information we collect

• Information you give us: your name, email address, shipping and billing address, phone number (if provided), order details, and any messages you send us.

• Payment information: payments are processed by Shopify and its payment partners. We do not see or store your full card number.

• Newsletter sign-ups: if you subscribe, we collect your email address so we can tell you about new drops and discounts.

• Information collected automatically: when you use the Site, we and our service providers may collect device and usage information such as your IP address, browser type, pages viewed and how you interact with the Site, using cookies and similar technologies.

How we use your information

• To process, ship and deliver your orders, and to send you order and shipping updates.

• To respond to your questions and provide customer support.

• To send you marketing emails if you have subscribed. You can unsubscribe at any time using the link in any email.

• To operate, secure and improve the Site, and to prevent fraud.

• To comply with our legal obligations.

How we share your information

We share personal information only as needed to run our store:

• Shopify, which hosts our online store and processes payments. See Shopify's Privacy Policy.

• Shipping carriers such as USPS, so your order can be delivered.

• Service providers that help us with things like email, analytics and advertising, who may use cookies and similar technologies on the Site.

• When required by law, or to protect our rights, our customers or others.

We do not sell your personal information for money.

The Site uses cookies to keep your cart working, remember your preferences, and understand how the Site is used. You can control cookies through your browser settings. Disabling some cookies may affect how the Site works.

Your choices and rights

You may ask us to access, correct or delete the personal information we hold about you, or to stop using it for marketing. Depending on where you live, you may have additional rights under applicable law. To make a request, email shop.fmhi@gmail.com. We may need to verify your identity before responding.

Data retention and security

We keep order information for as long as we need it for our records, including tax and accounting purposes, unless you ask us to delete it and we are not required to keep it. We take reasonable steps to protect your information, but no method of transmission or storage is completely secure.

Children

The Site is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this Privacy Policy from time to time. Changes take effect when posted on this page, and the date above will be updated.

FARMERS MARKET HAWAII
Hilo, Hawaii, USA
Email: shop.fmhi@gmail.com